Can Alexa’s new telephone calling system replace traditional emergency pendant alarms?

livingwithdisability:

The telecare industry provides peace of mind for people at home who may need help in an emergency and their families, traditionally using push button pendants worn on the body or pullcords installed in the house. The Alexa Echo system means you won’t even need to access those devices to make a call straight to your nearest and dearest, so could provide competition.On the plus side, there are no buttons to be pushed or cords to be pulled. Only your voice is needed to activate Alexa and get your call made or message sent to your friends or relatives. All they need to do is download the free app onto their phones, and they can be reached instantly whenever you want. It does mean they will need their phones on and charged at all times. It also means that you need to be in voice range of an alexa device and able to call out. You could buy the smaller

echo dot (at £50) and put them in each room. There is a voice operated controller

that could also be carried.And it’s not just in an emergency that you can make a call. Alexa will let you stay in touch all the time, with a hands-free calling and messaging system. this could be very useful for people who struggle with the buttons on phones or understanding how to use smart phones. Alexa will let also let you know when someone is calling you and the light ring will pulse green on newer Echo devices. You ask Alexa to answer or ignore the call.“Drop in” : remote listening by others to your room!

There is also a feature called Drop In that allows selected family and friends to automatically call in to your device and listen to anything happening in range. This has privacy issues but could also be very reassuring to family and can be completely controlled by the owner of the device.

Some people may be reluctant to have telecare installed because of the stigma issues of pendants and monitoring. ‘Alexa telecare’ may be much more appealing to younger people or as a stepping stone to more traditional telecare if it becomes needed or as a supplement to offer more options and a ‘less formal’ call for help.

Read more at –http://livingwithdisability.info/alexa-telecare/

Read more at –

http://livingwithdisability.info/alexa-telecare/

US-based links to the Amazon Dot and Controller, as well as the US-based Amazon Help article on the Drop In feature. (for those interested)

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